Employees want to be valued. It’s human nature to want to be recognized and respected for the job that is being done. In the stress and chaos of everyday business, bosses often miss opportunities to relationship build with their employees, which in turn can hinder the company culture. By making an effort to improve your communication tactics, you can strengthen office relationships, promote positive morale and boost productivity. Make employees feel heard and appreciated by using phrases such as:

  • Here’s what I appreciate about you and your contribution.

  • Thank you, both in private and public conversations.

  • Here’s what’s happening, what to expect in the process and what it’ll look like in the end.

  • I have some feedback for you (you don’t have to wait for reviews to tell people how they’re doing!)

  • What role do you want to take on?

  • Yes, I know you have an opinion and it does matter.

  • What difference are we making.

  • I need your help (this will make your employees appreciate that you treated them as valued partners).

  • What do you need from me?

  • It’s okay, we all make mistakes.

  • Why is it important for us to reach this goal.

  • You deserve a lot of credit.

  • You’ve got what it takes.

  • This task is in your hands, I’m stepping back.


Moral of the story: business is always personal. To build the personal connection that your employees feel to your company, try incorporating these phrases that they want to hear from you.


By: Rebecca Clausen